The DHL Asia Pacific Innovation Center (APIC) in Singapore stands as a beacon of technological advancement, showcasing cutting-edge solutions in logistics and supply chain management. On 7th March 2024, 365Robot was proud to collaborate with DHL APIC by introducing our robot waiters to elevate the guest experience during the innovation event, as well as for visitors to the APIC.
The Need for Robot Waiters
In a dynamic and fast-paced environment like the APIC, the integration of robot waiters serves multiple purposes. Primarily, these robots streamline the event experience by efficiently serving drinks to guests, ensuring smooth operations during innovation events. Additionally, the robot waiters add a futuristic touch to the center’s activities, engaging visitors with interactive and customisable content.
Partnership with 365Robot Pte Ltd
The courier company partnered with 365Robot Pte Ltd to explore the latest technology for showcasing in their innovation center and enhancing their customer experience. The robots were designated to serve beverages and food to customers within the innovation center. 365Robot Pte Ltd supplied the robot models, equipped with several impressive features:
1. Stable Chassis and Delivery System
The robots are built on a stable chassis, ensuring smooth navigation and precise delivery of drinks to guests. This feature is particularly valuable during large events, where maintaining service efficiency and guest satisfaction is crucial.
2. Customisable Marketing Content
One of the standout features of these robots is their ability to display customisable marketing content. Whether it’s images or videos, the promotional material can be easily updated to align with different events or promotions. This flexibility ensures that the company’s messaging remains relevant and impactful.
3. Audio Capabilities:
The robots can play sound through TTS (Text-to-Speech) or MP3 formats, adding an auditory element to their promotional capabilities. This feature not only grabs attention but also enhances the overall visitor experience with informative and engaging audio content.
4. Smart Q&A Functionality
Equipped with advanced voice interaction technology, these robots can engage in smart Q&A sessions with guests, even in noisy environments. This capability ensures that visitors receive timely information and assistance, further elevating their experience at the center.
Conclusion
The integration of robot waiters at the Asia Pacific Innovation Center exemplifies the courier company’s commitment to leveraging advanced technology to enhance visitor engagement and operational efficiency. For businesses looking to explore similar innovations, partnering with 365Robot Pte Ltd offers a pathway to transforming customer interactions and promotional activities.
For a free consultation or demo of these advanced robotic solutions, contact 365Robot Pte Ltd today and experience the future of automation and customer engagement.