Tray Return Robot Boosts Efficiency at Singapore’s International Airport

Tray Return Robot Boosts Efficiency at Singapore’s International Airport

Singapore’s Famous International Airport – Changi Airport, renowned for its world-class amenities and exceptional service, continues to innovate and enhance the traveller experience. Recently, one of the hawkers in the airport has implemented the 365ProBot to streamline the collection of plates, cutlery, and trays, ensuring a cleaner and more efficient dining environment. To further improve the service and support the NEA tray return programme, the hawker has adopted the 365ProBot. This versatile robot can function as a waiter, promoter, and tray return assistant, customisable to meet specific operational needs.


Enhancing Efficiency with Tray Return Robots

The introduction of the tray return robot at the hawker in the airport is a game-changer. Traditionally, tray return areas are fixed, making it challenging for diners, especially in large hawker centres or restaurants, to locate them. The 365ProBot addresses this issue by cruising through the restaurant on preset routes, reminding diners to return their trays via text-to-speech (TTS) announcements. The robot’s 14-inch HD screen clearly displays tray return instructions, making it easy for everyone, including foreign tourists, to participate in this eco-friendly initiative.

This innovation not only promotes cleanliness but also supports the NEA’s tray return programme, encouraging a culture of responsibility and convenience among diners. By using the tray return robot, the hawker ensures that tables are quickly cleared and ready for the next customer, enhancing the overall dining experience.

Benefits for Staff and Diners

The 365ProBot significantly reduces the workload for the hawker’s staff. Traditionally, workers in the washing area need to make multiple trips to collect dirty trays and cutlery. Now, the robot efficiently transports these items, making an announcement upon arrival at the washing area, notifying staff to unload the trays. This automation allows staff to focus on other important tasks, improving productivity and service quality.

Additionally, the 365ProBot operates 24/7, crucial for a bustling airport that never sleeps. With its auto-charging feature, the robot ensures continuous operation, seamlessly integrating into the busy environment of the hawker or restaurant. Multiple units working together guarantee that dirty plates and cutlery are collected promptly, maintaining the high standards of the environment.

A Proud Partnership

365Robot Pte Ltd is proud to be a part of this innovative initiative at Singapore’s famous international airport. Our 365ProBot is designed to be more than just a technological novelty; it is a practical and valuable addition to any business. We offer a range of robotics solutions, including sales and rental services, tailored to meet your specific needs.

Contact us for a free consultation and demo to discover the most suitable robotics solution for your business. Together, we can grow successfully, making robots an integral part of your operational team rather than just mascots.