Enhancing Hospitality with Hospitality Robotics: A 5-Star Hotel in Singapore Deploys 365Robot-Waiter
A prestigious five-star hotel in Singapore has introduced four units of the 365Robot-Waiter to enhance its restaurant operations. Surrounded by 15 acres of lush tropical gardens, the hotel is known for its exceptional service, luxurious accommodations, and world-class amenities. With a commitment to providing a seamless guest experience, the hotel continuously innovates its services, ensuring both leisure and business travelers receive top-tier hospitality.
How the Robot Server Enhances Operations
The hotel restaurant utilises the 365Robot-Waiter to streamline its dirty plate and cutlery collection process. Instead of staff making multiple trips to the washing area, the robots handle this repetitive task efficiently. This reduces staff workload, allowing them to focus on delivering exceptional table service and meeting guests’ needs. By incorporating restaurant automation, the hotel ensures smooth operations while maintaining its high standards of service.
Key Benefits of Robot Servers in Restaurants
- Reduced Workload – Staff can dedicate more time to guest service as the robots take over plate collection, reducing unnecessary trips to the washing area.
- Enhanced Efficiency – With multi-robot cooperation, the four robots operate seamlessly together, each carrying up to 40kg with multiple trays, ensuring a fast and continuous workflow.
- Improved Hygiene – The hotel opted for fully enclosed robots with a full cover, enhancing cleanliness and maintaining a polished look while transporting used dishes. The additional cover installation further improves hygiene and aesthetics.
- Branding Opportunities – Custom branding with stickers ensures the robots align with the hotel’s visual identity, reinforcing its premium image.
Future-Ready Hospitality with Automated Restaurant Service
365Robot-Waiter from 365Robot Pte Ltd offers more than just food and drink service. It can be customised for various roles, including promotional tasks, plate collection, and multi-tasking assistance. Additionally, businesses can benefit from the Productivity Solutions Grant (PSG), saving up to 50% on their investment. Contact us today to check your eligibility and discover how service robots can enhance your operations!